1. Introduction
Welcome to Naath ji Cookies (“we”, “our”, “us”).
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase on our website.
By using our website, you agree to the terms described in this Privacy Policy.
2. Information We Collect
A. Personal Information
We collect personal details when you register, place an order, or contact us, including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely via payment gateways — we DO NOT store card details)
B. Optional Information
When voluntarily offered:
- Feedback & reviews
- Chat messages
- Wishlists & preferences
3. How We Use Your Information
We use the collected information to:
For Orders
- Process and deliver your orders
- Send order confirmations & updates
- Provide customer support
For Website Improvement
- Analyze site traffic
- Improve user experience
- Personalize product recommendations
For Marketing
- Send promotional emails, discounts, & offers
- Run remarketing ads (Google, Meta, etc.)
(You may unsubscribe anytime.)
4. How We Share Your Information
We do not sell your personal data.
We may share information with:
- Payment gateways (Razorpay, Stripe, PayPal, etc.)
- Shipping partners for delivery
- Analytics tools (Google Analytics, Meta Pixel)
- Email marketing services
All third-party partners follow strict data protection standards.
5. Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Remember your cart
- Personalize your shopping experience
- Analyze performance
- Show relevant ads
You can manage cookie preferences anytime through our cookie banner.
6. Data Security
We follow industry-level practices to protect your information:
- SSL encryption
- Secure hosting
- Restricted internal access
- Encrypted payment processing
However, no online platform is 100% secure, but we do everything possible to safeguard your data.
7. Your Rights
Depending on your region, you may have the right to:
- Access your data
- Request correction
- Request deletion
- Opt-out of marketing
- Withdraw cookie consent
You can request this by contacting us.
8. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect information from children.
9. Links to Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy or want to make a request by Contact us.